KeyedIn Projects UK Data Centre Migration Update


The planned migration of our UK KeyedIn Projects services (domains ending in to AWS will take place on Saturday 16th January 2021.  The migrated service will be provided from AWS data centres within the UK.  It is anticipated that the KeyedIn Projects services hosted from the UK (including web portals, APIs, mobile services and scheduled services) will be unavailable for the whole of the 16th of January starting at 00:00 GMT, with normal service resuming on Sunday 17th January.  


The migration will affect the following domains:

The ‘*’ prefix denotes the use of subdomains eg.,, etc.


As part of this migration the public IP addresses of the services will be changing.  If your organisation has configured an SPF record for the UK KeyedIn Projects service or operates a network with traffic prioritisation based upon IP addresses then these will require adjusting to reflect the new service.  


SPF Record adjustments

Where a client has configured their domain’s SPF record to reference our public SNAT ( this will need to be changed to our new public SNAT ( To reduce the risk of interruption to email delivery we suggest that our old and new SNAT addresses are configured in client SPF records until after the migration.
 SPF records are only required if emails are sent from the KeyedIn Projects application using an email address from your corporate domain (eg Emails may fail to reach the intended recipients without the appropriate SPF record in place.


Public IP Address Changes

The following table lists the current and new IP addresses which will come into effect on the day of the migration.  If client side IP traffic prioritisation or white listing (not the KI Projects white listing) is in place and is based upon IP address rather than URL then it will be necessary to include our new public IP addresses. 


Current IP Address                          New IP Address                                                                                                                                                                                                                                                                    

Please note that our USA and Australia services will be unaffected at this time.

If you have any questions please contact your account manager or submit a support ticket.

Best Regards

KeyedIn Solutions Infrastructure Team